FREQUENTLY ASKED QUESTIONS
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Here we answer some of your most commonly asked questions about E-Bikes
The world of electric bikes (E-Bikes) is very exciting and is gaining greater interest due to the benefits it has both on your physical and mental wellbeing, but also due to the impact, it will have on supporting sustainable transport. We understand that there are a number of areas people need clarity on. If we have not answered any of your questions, please let us know as someone else may well have the same query and we can update our FAQs around electric bikes.
How fast can an electric bike go?
In the UK an electric bike has to stop providing assistance at 25kph (15mph)! Above that speed, you’re required to pedal by yourself! Remember, if you can push it beyond that speed by your own pedal power, nothing to stop you from going faster. Make sure you’re fully in control. an E-Bike will most likely have additional which impacts your stopping distance.
We can supply E-bikes that travel faster with more powerful motors, but these are legally considered to be mopeds and we can walk you through the licencing requirements. In the UK it will need a licence and insurance, and you must wear a helmet and have paid relevant vehicle taxes!
Do I have to pedal to get assistance on my electric bike?
Yes! The key thing is to remember it assists your pedalling rather than taking over completely. This is the technicality…if you don’t need to pedal, it’s classified as a moped and will therefore have legal implications.
The electric bike motors are very smart! The output will be regulated to match your effort, so it doesn’t take over and provides power in a measured way to reflect how you are riding. You will usually have 3 levels of assistance for how much support you need, like turbo or eco mode, which states how much extra effort the motor provides.
As it reduces the required effort you should be able to keep up a reasonable pace without working up a sweat, meaning that you won’t arrive at the office a damp mess if you’re commuting. However, if you need a workout or want to go longer you can choose less assistance.
How do I charge my E-bike?
Your E-Bike will be provided with a power adapter and a power cable, which you can plug into the mains. There’s a connection socket on the battery that you attach to. Dependent on the model of the electric bike, you can remove or partially remove the battery to plug it in, but on others, there’s is a socket built into the frame too.
If you don’t have a power outlet where you park your E-Bike, most systems let you remove the battery.
How long your E-Bike takes to charge depends on the battery capacity! The bigger the battery the longer it will take to charge, but also the longer it will last. For a Riese & Muller, you can fully charge in about 3.5 – 4.5hours.
Why are E-Bikes so expensive?
Similar to electric cars vs fossil fuel-powered cars, many are significantly more expensive due mainly to the batteries and technology used. The same is true of electric bikes which, like electric cars, are powered by rechargeable lithium-ion batteries (lithium & cobalt, are expensive and supply is limited).
Remember, you are not just paying for a battery! E-Bikes also come equipped with motors and it’s controller, display hardware and the greater complexity of the machine. These are the brains and technology, that make steep hills disappear!
At U:Move we stand over the quality of the brands that we supply. We want to ensure you can ride with complete confidence. We, therefore, promote investing in a quality solution that will last.
Should E-Bikes be considered ‘cheating’ or motorcycles?
For most electric bike riders, the extra assistance provided by the motor isn’t going to turn them into pro-level performers. Instead, it will make riding a bike more enjoyable, letting them ride further and helping out on hills when needed.
Many riders will want to use their electric bikes for shopping or commuting, where lowering the effort level needed to carry loads or for starts from traffic lights will make for a more comfortable (and less sweaty) experience. Others may want to ride with friends who are fitter than them, and an E-Bike will you keep up better.
Assistance is limited to power of 25kph (15mph) maximum speed, so an E-Bike won’t have the performance of a moped or motorcycle, so they are treated differently.
How can I secure my E-Bike?
You need to take all the precautions you would to keep a standard bike safe, which include a sturdy lock (ideally a gold rated) through your wheels and frame and attached to an immovable object. Given the value of most E-Bikes, you should store your E-Bike somewhere secure.
We also support systems that are a companion mobile phone app that lets you track where your bike is and may detect unauthorised movement too.
Any model with a removable battery will include a lock and key to secure it to the frame.
As E-Bikes are high value they will be attractive to thieves, so follow our 3 rules:
1: Invest in a good lock
2: Be careful where you lock it
3: Get insurance.
Are electric bikes heavier than normal bikes?
An electric bike will have a motor and a battery and will generally make it heavier than a standard bike. They are likely to be built more substantially to handle the extra power.
While electric bike technology is developing fast, and bikes become lighter an electric bike will typically be at least several kilos heavier than a standard bike. Remember, you have the motor and battery and the assistance they provide.
What is the lifespan of an electric bike battery and can E-Bike batteries be recycled?
Lithium-ion batteries can be charged and discharged hundreds of times with no degradation in performance.
Over longer periods, an E-Bike battery may lose a bit of capacity, which could reduce range, but for most users’ that’s not likely to make a significant difference.
There’s an emerging recycling industry and with their larger capacity, electric bike batteries are a more attractive proposition for recyclers now.
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